- Designed and implemented case management systems and processes as a peer leader in a collaborative team of 9 including databases, file standards, peer review and file close-out forms and standardized case notes
- Led file preparation for State and federal funding reviews, including process, review standards and corrective action based on previous audit recommendations
- Maintained complex multiple database and print records for case files and report and impact metrics
- Four 3 years, managed a case load of 50-70 newly resettled refugees as Employment Specialist.
Lorel Donaghey 
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